Privacy Policy

NC Yard Pros respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

For Customers:

• Name and contact information (phone, email)
• Service location and property details
• Service type requested
• Budget and timeline preferences

For Service Professionals:

• Business name and owner information
• Contact details and service areas
• Licensing and insurance information
• Payment information for billing

2. How We Use Your Information

• Match customers with appropriate service providers
• Process transactions and billing
• Provide customer support
• Send service updates and marketing (you can opt out)
• Improve our platform and services

3. Information Sharing

We do not sell your personal information.

We share information with:

• Service professionals when you request a quote
• Service providers who help operate our business (hosting, payment processing)
• Law enforcement when required by law

4. Website Measurement and Cookies

We record limited first-party activity such as page views, service selections, successful form submissions, and phone, email, or checkout-button clicks. The measurement log does not contain customer names, email addresses, phone numbers, or message text. We may also use cookies or similar browser storage for:

• Essential website functionality
• Analytics to understand site usage
• Remembering your preferences

If Google Analytics is enabled, Google may process usage information under its own privacy terms. You can control or remove cookies through your browser settings.

5. Data Security

We implement security measures including:

• SSL/TLS encryption
• Secure hosting with regular backups
• Access controls and authentication

However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt out of marketing communications

7. Data Retention

We retain information:

• Active users: Duration of use plus 1 year
• Professionals: Subscription period plus 2 years
• As required by law (typically 3-7 years)

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact Us

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